What to Tell Us on the Call
- What you see: a drip, a puddle, a backup, no hot water.
- Where it is in the house.
- Whether the water is shut off.
- Your neighbourhood or nearest main road.
Call (365) 990-3021 and we will take it from there.
Shut-Off Steps While You Wait
- Turn off the fixture shut-off under the sink or behind the toilet when the leak is local.
- If not, close the main valve where the water line enters the house.
- For a water heater leak, close the cold inlet valve on top of the tank and switch off its power or set the gas control to pilot.
Bench note
Smell gas? Get everyone outdoors first. From the sidewalk, ring Enbridge Gas or 911. Leave switches and phones alone inside.
Areas We Travel To
Newmarket and nearby York Region communities including Aurora, Holland Landing, East Gwillimbury, Queensville, Sharon and King. See the full list.