Where home calls usually start
Most house calls fall into a handful of groups. Find the group closest to your trouble:
- Drains: a slow kitchen sink, a tub that gulps, a basement floor drain that burps grey water when the washer empties.
- Hot water: a tank that leaks at the base, lukewarm showers, a tankless unit throwing error codes.
- Basement water: a sump pit that fills faster than the pump empties it, or sewage rising through a floor drain in a storm.
- Pipes: a pinhole in copper, a frozen line on an outside wall, grey polybutylene or rusting galvanized supply.
- Fixtures: a toilet that rocks or runs, a dripping faucet, a shower valve that will not hold temperature.
What is included on a home visit
- A look at the fixture and the pipe behind it, not just the symptom you called about.
- A plain explanation of the cause, with the old part or the clog shown to you.
- Options laid out before anything is cut, opened or replaced.
- Shut-offs tested and labelled where we touched them.
- A tidy finish: drop cloths lifted, debris bagged, the cabinet floor dried.
Newmarket housing and the plumbing inside it
- Old Town and the streets off Main: original cast iron soil stacks, vitrified clay sewer connections and sometimes galvanized water pipe choked with rust.
- 1970s and 1980s neighbourhoods: copper supply that is reaching pinhole age, and first-generation sump installs.
- Newer subdivisions to the east and north: PEX and ABS throughout, high-efficiency fixtures, and basement suites added after the fact.
How to book
- Call and describe it. Which fixture, what you see, how long it has been going on.
- Make it safe. We talk you through the main shut-off or the fixture stop if water is moving.
- We arrive and look. Diagnosis first, then the choice is yours.
Bench note
If a water heater, gas appliance or electrical panel is anywhere near standing water, stay clear of it and tell us on the phone.
Home services by group
Every residential page is listed below. If your problem is not on it, call anyway: most household plumbing faults are a short conversation away from a plan.
Home plumbing services, by group
Drains and sewers
- Drain CleaningClogged sinks, tubs and floor drains cleared with cable and water jetting for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Kitchen Drain CleaningGrease and food buildup cleared from kitchen sink lines and traps for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Bathroom Drain CleaningHair and soap clogs cleared from tubs, showers and basins for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Main Sewer Line ClearingMain line stoppages, root intrusion and basement backups cleared for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Sewer Camera InspectionA recorded camera look inside your drain and sewer lateral for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Hydro JettingScouring Newmarket drain lines clean of fat buildup, mineral scale and invading roots with a pressurised jet. Clear explanation, tidy work, call (365) 990-3021.See the job
- Sewer Line RepairCracked, sagging and root-damaged sewer laterals repaired for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Backwater Valve InstallationValves that stop sewage pushing back into your basement for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Garbage Disposal InstallationDisposers installed and wired to a switched outlet for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
Water heaters
- Water Heater RepairCold showers, leaks and pilot trouble with tank heaters for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Gas Water Heater ReplacementSwapping a worn gas tank heater for a new one, venting checked for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Electric Water Heater ReplacementElectric tank heaters replaced and elements tested for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Tankless Water Heater InstallationWall-mounted on-demand heaters sized, installed and flushed for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Tankless Water Heater DescalingFlushing scale out of tankless heaters in hard York Region water for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
Basements and sumps
- Sump Pump InstallationFresh sump pits and pumps for basements that let in water for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Sump Pump ReplacementFailed or tired sump pumps replaced before the next storm for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Battery Backup Sump PumpBackup pumps that keep running when the power goes out for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Basement Flood Plumbing HelpTracing how the water got in and repairing the plumbing for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Well Pump ServicePressure tanks and well pumps for rural properties nearby for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
Pipes and leaks
- Leak DetectionTracking down hidden leaks in walls, ceilings and slabs for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Burst Pipe RepairSplit and burst pipes cut out and replaced for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Frozen Pipe ThawingSafely thawing frozen lines and finding the cold spot for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Whole-House RepipingReplacing old galvanized or failing pipe throughout a house for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Polybutylene Pipe ReplacementRemoving grey poly pipe from 1980s and 1990s homes for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Water Service Line ReplacementReplacing the line between the curb stop and your meter for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Gas Line InstallationGas lines for ranges, barbecues and dryers by licensed fitters for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
Fixtures and appliances
- Toilet RepairRunning, rocking, leaking and weak-flushing toilets fixed for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Toilet InstallationNew toilets set level with a fresh seal for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Faucet Repair and ReplacementDripping taps fixed or replaced, kitchen and bath for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Shower Valve ReplacementPressure-balancing valves swapped and leaks stopped for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Bathtub and Shower InstallationTub, shower base and drain installation for renovations for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Dishwasher and Appliance HookupDishwashers, fridge water lines and washer boxes connected for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Water Softener InstallationSofteners for York Region hard water, bypass included for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Water Filtration SystemsUnder-sink, whole-house and reverse osmosis filters for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
- Outdoor Faucet RepairFrost-free hose bibs repaired and replaced for Newmarket homes. Clear explanation, tidy work, call (365) 990-3021.See the job
Emergency and other
Phoned-in questions
Can you handle plumbing in a basement suite?
Yes. Suites built later usually tie into the upstairs drains and heater, so both levels get checked before we propose anything.
Can you replace one section of old pipe instead of the whole house?
Often, yes. We test the run, show you its condition and explain when a partial replacement makes sense and when it only delays the bigger job.