- Service
- Water Service Line Replacement
- Category
- Pipes and leaks
- Where
- Newmarket and nearby York Region
- Booking
- By telephone
Clues that point to water service line replacement
- Weak pressure throughout the house, worse at upstairs taps.
- The meter moves with the house main valve closed.
- A wet or sunken strip across the front lawn.
- An old lead or galvanized service, confirmed by a scratch test at the meter.
- A plan to add a bathroom or irrigation that needs more flow.
Our method, in order
- Confirm the problem with pressure and flow readings and a meter test.
- Request locates through Ontario One Call before digging.
- Coordinate with the Town. The curb stop and the line in the road allowance are the Town's; we arrange access to the curb stop and confirm who does what.
- Replace the line by open trench or, where conditions allow, by boring under the lawn and driveway to limit damage.
- Enter the house through a sealed sleeve, fit a new main valve, and reconnect the meter.
- Test, flush and restore the yard.
Bench note
Lead service pipe was used in some older Ontario homes. If your house predates the 1950s and the pipe at the meter is dull grey and soft enough to scratch shiny with a key, ask us to check.
Newmarket houses and this job
Depth is set by our winters. Water lines here sit deep enough to stay below frost, usually well over a metre down, which makes excavation by hand slow and makes boring an attractive option on finished lots.
In older parts of town, the service may be small-diameter galvanized pipe that has narrowed with rust. Upgrading to a larger copper or approved plastic line gives a noticeable improvement in pressure, above all in houses that have grown a bathroom or two since they were built.
Homes on private wells outside town have a different arrangement: the line runs from the well to the pressure tank instead. That work falls under well pump service.
What we restore
- Lawn, by topsoil and seed or sod
- Interlock lifted and relaid
- Concrete or asphalt patched where cut
Booking a check
Call us if pressure has dropped or the lawn shows signs of a leak. A short visit with a pressure gauge tells us a lot. See also low water pressure.
Phoned-in questions
Who owns the water service?
Typically the homeowner owns the line from the property line to the house, while the municipality owns the rest. Confirm with the Town for your address.
Will I lose water during the work?
Yes, for part of the day while the old line is disconnected and the new one connected.